1. Our commitment

“I Grow++” is located in Bardhman, West Bengal, India. At I grow++, we are committed to safeguarding your privacy and ensuring the security of your personal information and it respects users’ rights regarding their privacy and information, taking great care with any personally identifying information. We adhere to strict privacy standards and comply with applicable data protection laws to protect your data. Our commitment includes transparency in how we collect, use, and store your information, providing you with control over your data, and continuously updating our security measures to safeguard against unauthorized access or misuse of your information.

This policy is based on obligations created through General Data Protection Regulation and other equivalent legislation worldwide such as the Digital Personal Data Protection Act in India.

Back to table content

2. Collection, processing and storage of data

The I grow++ platform may collect and process personal data relating to past and present users and learners in the course of business. I grow++ collects data directly from the User input but also in automated ways such as through system logs, cookies, web beacons and integration with third party service providers. Processing of data includes: collecting; recording; storing; altering; disclosing; destroying; and blocking. This policy governs I grow++’s approach to data and does not apply to any third party organisations which may have integrated their systems to the I grow++ platform.

Back to table content

3. Personally Identifying Information (PII)

Personally Identifying Information (PII) may be required to uniquely identify a User upon Registration (e.g. a personal email address) and other information may be required to complete purchases and receive certification if requested. You may also be invited to create a personal profile and resumé (including date of birth, existing education, work experience and career ambitions) and to generate or supply other personal information (such as completing personality, psychometric and workplace assessments) to build out your profile to determine your suitability for different careers, job opportunities and to establish your own tailored learning pathway. You will have the option to share or unshared some or all of this information in your own public profile.

Personal data is stored within your User account on the platform and access is completely restricted via encrypted networks and access permissions in order to ensure the highest levels of confidentiality and protection. No personal data is available to download or remove from the platform by employees or third parties, and I grow++ ensures that only authorised personnel have online access to a User’s account data.

Users may decide to post comments on the I grow++ Blog or interact with other Users in a way which is public or widely available to I grow++ Users through postings, sharing, course reviews, direct communications, giving testimonials, uploading photos or commenting on different parts of the I grow++ platform (“Shared Content” or “Public Posting”). I grow++ will collect and store Public Postings and Shared Content which will become publicly available or viewable by others. When you share content or make a public posting you are consenting to granting I grow++ a non-exclusive right and license to reproduce, distribute, publicly perform, offer, market and otherwise use and exploit the Public Postings and Shared Content. However I grow++ is not responsible for how other Users may use such publicly available information or otherwise accessible to others who have access to the Services. Users are expected to use their discretion when making such posts. In the event that a User is selected as "Learner of the Day" or "Learner of the Month", the User agrees to allow I grow++ to publish their Registration Information (except for your email address), Profile Information, and Course Information as well as your response to the accolade for marketing purposes and/or via I grow++ Services.

Back to table content

4. Course information

After registration, a User can enroll in a course offered by I grow++ or its affiliated Publishers. Aggregated data on age, gender (where available) and country of origin is shared with affiliated Publishers relating to the Users enrolled on the courses they teach, and is subject to a legal agreement between I grow++ and each individual Publisher. There is no way for a Publisher to access or derive User level information from this aggregated information.

I grow++ processes certain data relevant to the publication and playback of course content by publishers and learners. Certain data is collected to ensure Users, publishers and learner progress are uniquely identified and accurate records are maintained in order to deliver the I grow++ learning service and to comply with relevant legal obligations. This will include regular emails to keep Users informed of their progress and make various suggestions and recommendations. Patterns of usage behaviour and course content evaluation is also collected and stored as metadata to help I grow++ and Publishers improve the services and offer the most appropriate content and courses to registered Users.

Back to table content

5. Technical data collection

As an internet based service, web server log files are also collected and monitored for usage and behaviour patterns over time. User device information and IP addresses are also collected to understand platform traffic flows how each User interacts with I grow++ Services and to ensure the right balance of technical support, customer service resources and device expertise is available to Users.

I grow++ also stores and uses cookie information (a piece of text saved on each User’s device) to help track unique user sessions, to personalise I grow++ Services for the User. I grow++ stores Preference, Security, Functional and Session cookies to tailor the usage experience, securely automate User login and enable purchase transactions. I grow++ uses web beacons to help monitor email communications with our registered Users to understand which messages are successfully delivered and read.

Back to table content

6. What data do we collect, use, and share? (summary)

1. Collected Data :

   In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

2. Use of Data :

   We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or share your Information to any third party (except subsidiaries/affiliates of theCompany for related offerings) unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. I grow++ will occasionally send email notices, messages or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:

   • as required by law, such as to comply with a subpoena, or similar legal process;

   • to enforce applicable ToU, including investigation of potential violations thereof;

   • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;

   • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;

3. Share of Data :

   We may share data with trusted third-party service providers who help us operate, improve, or secure our platform. In certain circumstances, we may share data to comply with legal obligations, protect our rights, or respond to legal requests.

Back to table content

7. What data do we collect?

When you use our Services, we collect and use data.

We collect this data in four main ways:

• You give us data when using our Services (such as your name or email).

• Data is collected automatically as you use our Services (such as your IP address).

• We obtain data from other parties to help run our Services.

• We use or combine the data we get to infer things about you (such as, what appears to interest you).

We collect the data needed for our legitimate purposes.

Back to table content

8. How do we use your data?

We use your data to serve you and operate our business.

Depending on the Services you use and the choices you make, we will use your data to:

• Provide our Services and carry out your requests.

• Improve and promote the Services of us and others.

• Operate and secure our business.

We collect the data needed for our legitimate purposes.

Back to table content

9. Why we can use your data

To collect and use your data, we must have a valid reason.

These reasons vary based on what we are doing but they will normally be because:

• you have given us your consent to use your data.

• we need fulfill a contract we have with you or take steps towards forming a contract,

• it is our legal duty to use your data in certain ways, or

• using your data for certain reasons is legitimate.

We collect the data needed for our legitimate purposes.

Back to table content

10. How do we keep your data safe?

We take the protection of your data very seriously.

We use best practices to help keep your data safe. However, there is always some risk when storing data or sending it over the internet. As such, we cannot guarantee the security of your data, and you should know that sharing it is done at your own risk.

• you have given us your consent to use your data.

• we need fulfill a contract we have with you or take steps towards forming a contract,

• it is our legal duty to use your data in certain ways, or

• using your data for certain reasons is legitimate.

We collect the data needed for our legitimate purposes.

Back to table content

11. How can you control your data?

You can make certain choices about the way we collect, use, store, and share your data.

Sometimes these choices apply to everyone who uses a Service (for example, anyone who gets a newsletter from us can opt-out of future emails); other times these choices only apply to those covered by a certain privacy law.

We manage all of the requests raised to us as the law requires. This means there may be legal reasons why we cannot complete all requests.

Please note: we may need proof of your identity before we can start your request.

To make these choices you should use the links to the forms below to submit a request.

Back to table content

12. How can you contact us?

Contact us using the details below if you have any questions about our this Policy, or would like to make a complaint.

Back to table content

13. Policy review and modification

I grow++ has completed a Data Protection Impact Assessment and put the necessary policy and procedures in place to minimise risks to users data privacy and maximise data protection. This policy will be reviewed from time to time to take into account changes in the law and the experience of the policy in practice. Updates will be posted to the website when available. Material updates will be circulated to each User via the registered User email on the User Account. Continued usage of the I grow++ Service is deemed to be User acceptance of this policy as permitted by applicable law.

Back to table content

14. Use of cookies

As is the case with many sites, when you visit our site and complete a registration form, we will place a “cookie” on your computer, which helps us identify you more quickly when you return. We will not use “cookies” or other devices to follow your click stream on the Internet generally but will use them, and other devices, to determine which pages or information you find most useful or interesting on our own Web sites.

Most browsers permit you to refuse to accept a "cookie" offered by a Web site. You will not be denied access to any part of the website on account of your refusal to accept a “cookie” but your transactions through this Web site may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction. Should you choose to unsubscribe or to be forgotten, the cookies will be disabled.

Back to table content